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Expert Advice on Your Home Repairs: An Interview with John Baile of Great American Handyman

By John Baile

Tell us a little bit about your company and the services you offer.

Our company offers a full array of handyman services from painting (interior and exterior), basic repair to complex repairs, door and window installations, building decks and deck repair, fence installation and fence repair, power-washing, kitchen cabinet painting, cabinet installation, bathroom remodel, tub re-glazing, and many, many more types of repairs. There are very few projects that we won't tackle.

Can you briefly explain what a handyman (home repair) contractor is and what qualifications one should have?

A handyman is someone that should be knowledgeable in all aspects of home repair for all areas of a home, and the experience to back that up for troubleshooting.

Qualifications, before you want to become a handyman contractor, you should have multiple years working for a general contractor or multiple contractors to gain the experience needed in all aspects of home building and repair.

How is the fee/price usually set? Does the work typically come with any kind of guarantee?

We do not have a "set" fee structure. Each job is unique and project costs include both material and labor. Our labor cost has not changed in years; however, materials costs can fluctuate depending on the quality of the item, availability and type of product (i.e. copper piping vs. other types of piping; Andersen Windows vs. Store Brand Windows)

Our warranty is for the proper installation of the product or materials. We always give a one-year warranty on the labor. Material and parts are guarantee/warranted by the manufacturer.

What are some of the most common home repairs that people hire a handyman for?

We build a lot of fences and decks. Recently we've have a lot of bathroom repairs, tiling and tub re-glazing, Painting both inside and out. It can be very seasonal meaning that the jobs change from season to season. For example, when people are faced with staying indoors more often, there is a tenancy to remodel their home to accommodate their family. The same applies for outdoor living. When spring approaches we tend to build more fences and decks.

Are there any home repairs that the average homeowner should not attempt to fix on their own?

In general, if you are unsure of any repair you should always call a handyman or contractor. Its not worth the risk of creating a situation in which you put yourself or your family in danger. Also, by not consulting a handyman or contractor before starting a project or repair, an unskilled homeowner could create a situation that could cause damage to a home which could then result in calling in someone to complete the repair which could cost them more money than the project may have originally cost them if they had hired someone to do the work.

What advice can you give to people who need some repairs done but keep putting it off?

Don't! Statistics show that putting off a nominal cost repair now can escalate into thousands of dollars later.

What's the best way for people to contact you and your company?

There are several ways to reach us. Our phone number is 704-771-8066, our website, and our email at

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